On the April 1 Boomer Generation Radio show, Rabbi Address speaks with Randi Redmond Oster, a writer, engineer and mother who is a passionate advocate for patient management reform. Oster is the author of QUESTIONING PROTOCOL: An empowering toolkit and personal memoir, about her experience helping to manage care for her chronically ill son, husband, and 85-year old mother.
In the second half of the program, sponsored by the Quaker-based Kendal Corporation life-care communities, Rabbi Address speaks with Paul Greenwood, a deputy district attorney in San Diego who deals with cases of elder abuse.
About the Guests
Randi Redmond Oster is a writer, engineer and mother who is a passionate advocate for patient management reform.
Her journey is a personal one. Randi left her executive position with General Electric in order to care for both her ailing parents and her young children. She understands the emotional and financial toll that caring for a loved one can place on a family.
When her 15 year-old son was hospitalized with complications from Crohn’s Disease, Randi’s business skills and maternal compassion kicked into high gear. In the hospital, she used her executive management training, her Six Sigma quality training and her experience in motivating employees to become her son’s best health care advocate.
Living alongside her son in the hospital for nearly a month, Randi identified process improvements in the hospital, and wrote a book to help others learn from her experience navigating the health care system.
Today her mission is to help others proactively prepare. She is a recognized leader in the Long Term Care insurance industry and is a frequent keynote speaker.
Randi earned a Bachelor of Science in Electrical Engineering from Union College, and an MBA from Boston University. She is member of the National Association of Health Care Advocacy Consultants and National Association of Financial and Insurance Providers. Oster holds certifications as an LTCP – Long-Term Care Professional, a CLTC – Certified Long-Term Care Professional and a Six Sigma – Black Belt, GE. She is a frequent speaker and has been quoted in numerous publications.
Boomer Generation Radio airs on WWDB-AM 860 every Tuesday at 10 a.m., and features news and conversation aimed at Baby Boomers and the issues facing them as members of what Rabbi Address calls “the club sandwich generation.” You can hear the show live on AM 860, or streamed live from the WWDB website.
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